KYC/CDD Manager


The Role & Key Responsibilities
Skills Required
What you will get in return
Additional Information

Skills Required

  • A University degree in Accountancy or equivalent/Final stages of ACCA qualification
  • An ability to work to and meet agreed deadlines
  • Ability to work under pressure
  • Competence in Excel, general IT and accounting packages
  • A minimum of 3 years’ experience in a similar role
  • Experience in audit would be ideal, but not necessary
Tab Item Content

Skills Required

  • A University degree in Accountancy or equivalent/Final stages of ACCA qualification
  • An ability to work to and meet agreed deadlines
  • Ability to work under pressure
  • Competence in Excel, general IT and accounting packages
  • A minimum of 3 years’ experience in a similar role
  • Experience in audit would be ideal, but not necessary
The tabs are working. Please, note, that you have to add a template to the library in order to be able to display it inside the tabs.

Department: Compliance/AML

Employment Type: Permanent

As the manager of the KYC/CDD Team you will ensure that Apex has a comprehensive and effective system for the Customer Lifecycle Management of know your customer due diligence procedures, processes, and controls.

To ensure that Apex and its underlying Managed Client Licensees meet their legal and regulatory requirements in relation to its underlying obligations in respect to KYC/CDD and to:-

  • Execute the duties of the role diligently and professionally
  • Deliver the Apex Client Charter
  • Act in accordance with the Apex Code of Conduct
  • Support and foster collegiate and friendly interpersonal relationships at all levels


To be appointed as the KYC/CDD Team Manager to the Apex line of business.

To manage a dedicated team for Investor Onboarding and KYC activities for Apex Guernsey Fund and Corporate Services (Guernsey) Limited and to provide the following:

Key Responsibilities

  • Report to the Apex AML Manager and assist in their duties to ensure customer/Investor due diligence is kept to a high standard.
  • The postholder will be responsible for the day-to-day management of an in-house and remote team of CDD Analysts/File Reviewers and oversee all KYC/CDD services.
  • The role will ensure all due diligence procedures, processes and controls are applied throughout the lifecycle of the customer and in accordance with the local regulations, policies, and procedures.
  • The postholder will be an experienced KYC specialist to drive forward new initiatives, review & remediate the current book of customers. Have an excellent understanding of the Guernsey KYC/CDD handbook regulations, required and able to apply the rules to protect the business.
  • To support, liaise and manage the outsourcing arrangement in line with the SLA with The ID Register Operations Manager to continuously improve processes and systems.
  • Perform KYC and customer documentation analysis in support of new Investor closings, look-back remediation, KYC refresh, ongoing due diligence, identifying and applying regulatory requirements and internal procedures. Study legal and commercial documents to understand customer activity and associated risks.  Perform open source searches, file reviews, verification and escalate findings where necessary.
  • The postholder must have experience in face-to face meetings with Clients and communicate in a professional, assured, and confident manner to resolve due diligence queries or issues arising.
  • To be able to interact and give advice & guidance on all KYC/CDD related matters to the 1LoD, key stakeholders & customers/clients, where applicable.
  • Obtain a good understanding and able execute AML/CFT policies and procedures in accordance with  local  & Group controls.
  • Quality Control activities: Obtain an in-depth knowledge of procedures and systems to ensure customer records are maintained, assessable, and compliant with regulatory requirements.
  • Teamwork with other stakeholders, Legal, AML, Compliance, Regional and Group on-boarding teams.
  • Prepare customer KYC/CDD files, reports, file-notes as required and participate in special projects, as requested.
  • To assist the AML Manager in the collation of Management Information (MI), providing oversight.
  • Able to effectively manage a small team of employees in their daily duties.
  • To understand and have an excellent knowledge of Guernsey AML/CFT, legislation & regulations and a working knowledge in all jurisdictions in which Apex operates.
  • An excellent knowledge of KYC/CDD.
  • Understanding the concept & use of sanctions and customer screening tools.
  • Monitor and suggest changes to systems and processes in line with technical change.
  • The ability to deliver pragmatic solutions to CDD related issues.

Key Deliverables

  • Be central to the Teams role to implement client/investor ongoing review program.
  • Assistance with the final review of all relevant KYC/CDD tasks and oversight of tasks.
  • Provide KYC/CDD advice and guidance to the business.
  • Confident delivery of solutions to support the business.
  • Knowledge of customer screening tools, World Check One.
  • In conjunction with The ID Register, review and sign off CDD as required across the business and undertake oversight where required.
  • Sanctions monitoring alerts and negative news screening results and undertake any actions as required.
  • To provide assistance to the Apex AML team engagement to manage all aspects of countering financial crime and terrorist financing.
  • A genuinely unique opportunity to be part of an expanding large global business.
  • Exposure to all aspects of the business, cross-jurisdiction and working with senior management directly.
  • Work for a proactive Fund Administrator with global reaching clients.
  • Opportunities for professional development.
  • Competitive renumeration package including benefits.
  • Work for a positive outlooking, socially active and hospitable work environment.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit our CSR policy page.

If you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application (with your CV, cover letter and salary’s expectations) to our dedicated email address: [email protected]

Share on facebook
Share on twitter
Share on linkedin


Life At Apex

"Working here I have the space to be creative, take ownership and develop continuously. It’s a great company with a purpose, which in turn enables its people to identify with the core values and mission."

Diane Mero, Office Manager, Dubai

What we look for

We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do. Every employee plays a part in making our business what it is today and the more we grow, the more important that becomes.


Whatever your career path, ambition or skillset you will be joining an entrepreneurial environment and become part of a globally connected team. We don’t just want you to succeed, we want you to flourish.

About Apex Image

Get in touch with our team

Submit your query

Cookie control
This website uses cookies so that we can make your experience better. If you wish to change your cookie settings please refer to our Privacy Policy. Otherwise we will assume you’re OK to continue. Privacy Policy