Manager – Vice President

Overview

The Role & Key Responsibilities
Skills Required
What you will get in return
Additional Information

Skills Required

  • A University degree in Accountancy or equivalent/Final stages of ACCA qualification
  • An ability to work to and meet agreed deadlines
  • Ability to work under pressure
  • Competence in Excel, general IT and accounting packages
  • A minimum of 3 years’ experience in a similar role
  • Experience in audit would be ideal, but not necessary
Tab Item Content

Skills Required

  • A University degree in Accountancy or equivalent/Final stages of ACCA qualification
  • An ability to work to and meet agreed deadlines
  • Ability to work under pressure
  • Competence in Excel, general IT and accounting packages
  • A minimum of 3 years’ experience in a similar role
  • Experience in audit would be ideal, but not necessary
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Department: Fund Administration

Employment Type: Permanent, Full time

Role & Key Responsibilities:

As Team Manager you will be responsible in creating and maintaining a high performing team. You will be expected to build and sustain excellent client relationships and help achieve our mission of delivering excellent client service.

Operations

  • Provide leadership
  • Take responsibility for the quality of the team’s output
  • Client service tasks are planned and executed accurately and on time
  • Ensure that errors are captured and reviewed for improvement opportunity
  • Work with the Finance Team to review the time recording and billing performance of the team
  • Measure service performance to support SLA reporting to clients
  • Proactively manage the resource plan as needed
  • Ensure that sufficient resource is available to meet service delivery expectations
  • Work with other Team Managers and the Senior Team to achieve all service delivery objectives whether internal or external
  • Work with the Accounting Team to ensure all client accounting requirements are met satisfactorily

Development of People

  • Review, recommend and implement agreed changes to business procedures seeking to confirm best practice across all Manager Groups
  • Ensure that all staff has individual development plans, hold regular one to one meetings and that the skill mix within teams is appropriate for the required task load
  • To specifically provide the necessary coaching to other Managers to ensure that team deliveries are at the superlative level
  • To truly foster the spirit of teamwork and client service excellence across the brief

Client Relationship Management

  • Establish and maintain professional day to day relationships with key clients
  • Maintain fluent revenue recording, invoicing and collection processes
  • Maintenance of individual client revenue forecasting models
  • Manage the WIP write off process in conjunction with Finance Department
  • Conduct with each client a periodic service review and solicit their individual rating of our service performance to support the CRM initiative
  • Seek and secure follow on revenue opportunities in conjunction with the Senior Team
  • To execute the regulatory application process in conjunction with the New Business team
  • To successfully adopt new funds ensuring flawless set up process

KEY RESULT AREAS

You will be expected to:

  • Meet the service levels as defined in individual client SLA’s
  • Meet the financial targets that are set annually
  • Meet the billing process targets that are set
  • Have at least 5 years working within a financial institution, preferably within P.E.
  • Ability to reflect and review your actions and motivate yourself and your team
  • Think creatively and deliver pragmatic solutions
  • Strong IT skills
  • A confident manner and the ability to use appropriate styles of communication with your clients
  • An ability to work under pressure
  • General knowledge of banking/administration systems
  • Possess personal qualities of integrity, good communication and discretion
  • Role Model
  • Target Vocational Qualifications – ACCA, ICSA, IFS, ACA, CIMA or similar
  • A genuinely unique opportunity to be part of an expanding large global business
  • Exposure to all aspects of the business, cross-jurisdiction and working with senior management directly
  • Competitive package commensurate with skills and experience

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit our CSR policy page.

If you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application (with your CV, cover letter and salary’s expectations) to our dedicated email address: [email protected]

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Life At Apex

"Working here I have the space to be creative, take ownership and develop continuously. It’s a great company with a purpose, which in turn enables its people to identify with the core values and mission."

Diane Mero, Office Manager, Dubai

What we look for

We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do. Every employee plays a part in making our business what it is today and the more we grow, the more important that becomes.

 

Whatever your career path, ambition or skillset you will be joining an entrepreneurial environment and become part of a globally connected team. We don’t just want you to succeed, we want you to flourish.

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