Client Testimonials
We are proud to be one of the largest providers of financial services but, as they say, size isn’t everything. What really makes us stand out is our ability to deliver a high quality client centric, innovative and tailored services.
We are always pleased to receive feedback from our customers, especially when it is both positive and constructive.
Don’t just take our word for it, read what our clients have to say.
Client Testimonials
Adnan Razzak, Director of Operations at Lorax Capital Partners (October 2020)
“We appointed Apex due to their strong reputation and ability to provide the all-inclusive fund administration, accounting and investor reporting services required across multiple jurisdictions. We have been particularly impressed with their ability to guide us through regulatory challenges and our decision to domicile the fund in the Netherlands. Our management team has an unmatched track record in sourcing, executing and managing transactions in Egypt and Apex’s support will enable us to focus on these core competencies.”
Natasha Hannoun, Head of Investment Solutions at SHUAA Capital (October 2020)
“We were impressed by Apex’s experience in the private credit markets and are pleased to appoint them to administer our latest fund. In the current climate of uncertainty and disruption in the global markets, Apex’s appointment helps to ensure that we provide our investors with efficient fund administration to complement the attractive investment proposition, and is testament to the outstanding levels of local expertise and service in evidence to date.”
Christina Catanzariti, Business Manager, Federation Asset Management (September 2020)
“The Apex team have made a meaningful contribution to the operations and administration of our activities. This has involved a broad range of services including fund accounting and tax preparation, investor interface, and compliance. [We value Apex’s] detailed knowledge of compliance obligations, responsiveness to requests, efforts to deliver during periods of high intensity, liaison with other service providers including external trustee and capital raising firms. [This level of] support continued throughout difficult COVID working conditions.”
Deepak I. Shahdadpuri, Managing Director, DSGCP (August 2020)
“We were initially cautious about moving our business and it was not a decision we took lightly – but we hugely reassured by the strong references feedback on Apex given by other administrators and GPs in the market. One year on from appointing Apex we can say with absolute certainty that this was the right move. The quality of service, promptness and attention to detail has been outstanding and is something which we value highly. We have been most impressed by the depth and breadth of experience and quality of advice Apex offer, built from many years of advising funds. As DSGCP grows as a group from a small investment holding company to a larger and regulated entity, it is important that we constantly look uphold the levels of governance and Apex has played a crucial role in this.”
Jatender Singh Aujla, Managing Partner and Founder of Preservation Capital Partners (August 2020)
“We chose to partner with Apex, due to their proven ability to deliver the highest levels of service at a competitive price point as an independent third party provider. Apex’s help and support has been invaluable as we raised our debut fund and we look forward to working with the team for many years going forward.”
Michael B. Garcia — CEO & CIO, MBG Capital (2018)
“Seahedge Philippines Fund has been a client of the Apex/Deutsche Bank team since 2012. We’ve always enjoyed an exceptional level of service from them. Their services are professionally delivered, precise, prompt, and adaptive to our business needs. I’m especially pleased with the highly skilled individuals who service our account. They are very accommodating, responsive and offer innovative solutions when our requirements deviate from the normal.
The recent transition from Deutsche Bank to Apex proved, yet again, the strong capabilities of the servicing team. We were happy that the same team members remained. The transition activities went smoothly without any interference to our operations. Apart from the name change, our clients didn’t notice a difference.
All in all, we are very happy with high quality of service and strong business relationship we share with Apex, and would not hesitate to recommend them as a provider to other funds.”
Haitham Al Channam, Managing Director, Head of Real Estate Department, Jadwa Investment (2018)
“The team at Apex Dubai has contributed heavily to the successful listing of Jadwa Saudi REIT Fund. Apex demonstrates great commitment and knowledge in the REIT space; therefore they are our preferred fund administrator for both of our managed REIT Funds”.
Matthew Breakwell, Wraith Capital LLP
“From Day 1 the professionalism and eye for detail has been fantastic. Though Apex have grown from strength to strength, the level of service I receive has not been compromised in anyway. We’ve had the same account manager from Day 1 who has a detailed knowledge of the Prospectus. Detailing points within the Prospectus in the most finest of details when dealing with investors has been consistently good. Investors have commented plenty of times how professional, detailed and helpful our account manager has been subscribing them into the fund. Working with the IM and handholding us through the initial start-up was invaluable at a time when a lot’s going on in setting up and raising the initial capital. Enough for now – I could keep on.”
Oliver Harris – Managing Director, Montreux Capital Management
“Thank you for all your help with the funds you have done an amazing job and we could not of done it without you. We really do appreciate it.”
Ben Li, CFO, Linear Venture (2017)
“Apex is a really good business partner if you want to run either a global or regional PE/VC fund. We are impressed with Apex’s dedicated services and local connection; especially considering we are a relatively new fund, Apex is indeed doing a good job providing considerate services as well as lots of constructive advice and guidance.”
Chief Investment Officer – Arild Johansen, FMG
“Our fund of funds group, with many funds both in Bermuda and Malta, have worked with Apex for many years. Hats off to Apex’s highly dedicated teams, very low turnover of key staff and true tender, love & care for executing the administration side of our business. We can maintain the focus on what matters for us – our business – as administration is taken care of to everyone’s satisfaction.”
Deepak I. Shahdadpuri, Managing Director, DSGCP (August 2020)
“We were initially cautious about moving our business and it was not a decision we took lightly – but we hugely reassured by the strong references feedback on Apex given by other administrators and GPs in the market. One year on from appointing Apex we can say with absolute certainty that this was the right move. The quality of service, promptness and attention to detail has been outstanding and is something which we value highly. We have been most impressed by the depth and breadth of experience and quality of advice Apex offer, built from many years of advising funds. As DSGCP grows as a group from a small investment holding company to a larger and regulated entity, it is important that we constantly look uphold the levels of governance and Apex has played a crucial role in this.”
Haitham Al Channam, Managing Director, Head of Real Estate Department, Jadwa Investment (2018)
“The team at Apex Dubai has contributed heavily to the successful listing of Jadwa Saudi REIT Fund. Apex demonstrates great commitment and knowledge in the REIT space; therefore, they are our preferred fund administrator for both of our managed REIT Funds”.
Ben Li, CFO, Linear Venture (2017)
“Apex is a really good business partner if you want to run either a global or regional PE/VC fund. We are impressed with Apex’s dedicated services and local connection; especially considering we are a relatively new fund, Apex is indeed doing a good job providing considerate services as well as lots of constructive advice and guidance.”
Sudheer Kuppam, Managing Partner – Epsilon Venture Partners (2017)
“For a first time independent platform like ours, Apex was very flexible, patient and an excellent partner who not only helped launch our fund, but also assisted in seamlessly executing our first few transactions in Asia Pacific. Their processes, protocols and attention to detail helped our fund establish sound systems and procedures to ensure complete transparency and end-to-end comprehensive operations”.
Richard Hazlewood, Muse Capital
“We all think you are all doing a great job and a pleasure to deal with.”
Jolyon Griffiths, Muse Capital
“Apex are friendly and professional, exceptionally proficient and outstandingly helpful, forever one step ahead of our needs.”
Vadim Fedchin – Asset Manager, River Management
“Apex has revolutionary approach as always! And always ahead the rest of the market.”
Gustaf Johansson, COO, Keel Capital (November 2020)
“We chose to partner with Apex due to the breadth of service, experience and proven ability to provide a flexible solution that meets our needs, now and in the future. We have received the highest levels of service and look forward to continuing to work with Apex as our independent third party provider.”
Natasha Hannoun, Head of Investment Solutions at SHUAA Capital (October 2020)
“We were impressed by Apex’s experience in the private credit markets and are pleased to appoint them to administer our latest fund. In the current climate of uncertainty and disruption in the global markets, Apex’s appointment helps to ensure that we provide our investors with efficient fund administration to complement the attractive investment proposition, and is testament to the outstanding levels of local expertise and service in evidence to date.”
Manton Wai, CEO, Regan International Asset Management (September 2020)
“Apex’s local offices in Mainland China and Hong Kong significantly improve the efficiency and effectiveness in client communication and turnaround time, which lead to a paramount reason for the success of many onshore business. Apex offers local office support, high efficiency in NAV preparation and professional experience in tailoring fund structures towards Asian investors. During the Covid pandemic Apex still managed to maintain their working efficiency and reply emails/messages promptly, which we appreciate a lot.”
KKR (2019)
“As we were one of the first clients to be transitioned to The Apex Group, we were slightly nervous as to how the transition process would go and what would meet us on the other side. Having fully transitioned we can safely say that the whole process went very smoothly with minimal impact on our side. Bar having to update the email and telephone contacts details of our team at Apex it has been business as usual.”
Michael B. Garcia — CEO & CIO, MBG Capital (2018)
“Seahedge Philippines Fund has been a client of the Apex/Deutsche Bank team since 2012. We’ve always enjoyed an exceptional level of service from them. Their services are professionally delivered, precise, prompt, and adaptive to our business needs. I’m especially pleased with the highly skilled individuals who service our account. They are very accommodating, responsive and offer innovative solutions when our requirements deviate from the normal.
The recent transition from Deutsche Bank to Apex proved, yet again, the strong capabilities of the servicing team. We were happy that the same team members remained. The transition activities went smoothly without any interference to our operations. Apart from the name change, our clients didn’t notice a difference.
All in all, we are very happy with high quality of service and strong business relationship we share with Apex, and would not hesitate to recommend them as a provider to other funds.”
Ali M. Al-Daftari, Founder and CEO, Pantera Fund (2016)
“The Pantera Fund (the “Fund”) has engaged the services of Apex since the Fund’s inception in September 2013. Apex has done a splendid job in providing full administrative support services to the Fund, including investor subscriptions, monthly NAV calculation, and regulatory compliance. We are extremely satisfied with the quality of Apex’s service and the Apex team, which are second to none. Moreover we found Apex to be extremely flexible and competitive on pricing. We look forward to maintaining this invaluable relationship with Apex.”
Matt Breakwell, Blackcat Capital Partners
“I also just wanted to say how superb Anne-Marie, Ashley and Karen have been in handling the White Tiger account. The successful launch of the fund is a testimony to their experience and detailed focus with White Tiger it’s involved a lot of work for them all – it’s been executed extremely professionally and has not once left me doubting their professionalism, loyalty and hard work that is required to run a successful business.” “The ethos starts at the top and from the very beginning – I congratulate you on doing a great job – it must be very tough growing the business with the aim of being in the top 25 administrators for 2011. It’s even tougher to achieve that goal without compromising service……and this you are managing to do.”
Samit Yakovlev, Inventum Asset Management S.A.
“We are completely satisfied with the quality of service that Apex provides to us. During my 15 year career as a hedge fund manager, I have never worked with such a professional and effective Fund Administrator.”
Jamie Beale at Alvarium Home REIT Advisors Limited, Investment Adviser to Home REIT Plc (October 2020)
“We selected Apex due to their ability to provide a complete solution which meets our needs across the fund, both pre and post-IPO. Their proactivity and collaborative approach has enabled us to simplify our operations and focus on our key business objectives. We now look forward to continuing our relationship with Apex as their expertise – including extensive company secretarial and governance experience – will provide our board, investment managers and shareholders with confidence.”
Anthony Taylor, Head of Real Estate at Emirates NBD Asset Management (August 2020)
“We are always looking for strategies to improve efficiency, reduce costs and add value to our portfolio. We are delighted to partner with Apex in Dubai to introduce technology to support these goals. In a soft real estate market, it is more important than ever that we establish partnerships and employ technologies such as the Yardi platform to help us manage data and processes more efficiently, more accurately and more transparently. We have been impressed with Apex’s depth of expertise in REIT and fund administration, along with their best in class technology capabilities.”
KKR (2019)
“As we were one of the first clients to be transitioned to The Apex Group, we were slightly nervous as to how the transition process would go and what would meet us on the other side. Having fully transitioned we can safely say that the whole process went very smoothly with minimal impact on our side. Bar having to update the email and telephone contacts details of our team at Apex it has been business as usual.”
Michael John Lytle, CEO, Tabula Investment Management (August 2020)
“Following an extensive review, we have chosen to partner with Apex to provide Tabula with middle office services. Apex’s robust approach, and use of best-in-class technology, delivers a platform upon which we can continue to develop unique solutions for fixed income ETF investors.”
