Last Updated: October 2019
APEX PRIVACY PLEDGE
The Apex Group’s fundamental goal is to provide asset managers around the world with comprehensive fund administration and middle office solutions. Our products and services deliver cross-jurisdictional reporting capabilities, fund administration services, middle office solutions and more to enable your fund to focus on what matters, performance. As we build on the Apex suite of services, we are committed to the principles of respecting your privacy, keeping your data safe and keeping the decision as to how your information is used and shared in your hands.
Our privacy pledge:
- Apex will only collect data that is of legitimate interest and which is useful and necessary for improving its products, services and your experience.
- Apex will maintain fairness and transparency at all times with regards to how we collect and process data at all times.
- Apex will never sell your data and will only share your personal data when given your explicit consent to do so for a specific reason.
- Apex will never make decisions based solely on automated processing or profiling of data.
- Apex will always take the security of your data seriously.
DATA COLLECTION AND PROCESSING
Subject to the relevant local laws, Apex may process certain information about you if this information is of Legitimate Interest. This data may include what is known as Personal Data under GDPR and/or Personally Identifiable Information (PII).
Apex does not carry out automated profiling and will not make any decisions based on the automated processing of data.
Apex understands the importance of protecting children’s privacy. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.
VISITING AN APEX WEBSITE
LINK TO THIRD PARTIES WEBSITES
This includes open and click through rates of emails to tailor the marketing of business services to our institutional clients or enhance securities.
What are Cookies?
Cookies are text files that are sent by servers to web browsers and stored on your computer. The cookies tell us which parts of the Apex Site(s) you have visited so that we can ensure we provide you with information that you are interested in and make any future visits to our website simple and easy for you. The information and data collected by Apex cookies expire after two years.
Most browsers allow you to see what cookies you have and delete them on either an individual basis, or block them. You can block cookies for specific websites or for all websites, depending on your preferences. To make it easier for you we have provided some examples of how to change your cookie settings here: Internet Explorer | Google Chrome | Cookie Central FAQ
Managing Analytics Cookies:
As aforementioned, Apex uses Google Analytics. You can opt-out of having your anonymised browsing activity within websites tracked by Google Analytics cookies by clicking on the following link: Google Analytics Privacy
If you are subscribed to one of Apex’s marketing lists we may occasionally send you relevant updates. When you receive marketing emails Apex, we may use web beacons, customised links, or similar technologies to determine whether the e-mail has been opened and on which links you click, to provide you more focused e-mail communications or other information in the future.
You can stop the delivery of marketing emails from Apex at any time by Unsubscribing/Opting Out. We include a link at the bottom of every marketing email which you can utilise to update your preferences by selecting and deselecting lists based on your personal interests, or you can unsubscribe from ALL marketing communications if you so wish. Alternatively you can make a direct request to unsubscribe by emailing the following address: [email protected]
Please note, that by unsubscribing from ALL marketing emails Apex will proceed to remove your contact details from all mailing lists and place you on a “no mail” list. Alternatively you can update your subscription preferences to unsubscribe from certain mailing lists and remain on others that you feel are more relevant. If you wish to amend or update your subscription preferences at any time please use the link at the bottom of any Apex marketing email or contact [email protected]
CROSS BOARDER TRANSFERS AND THIRD PARTIES
Apex may share your personal data with:
- Apex Group, which includes any Apex subsidiaries and affiliates part of the Apex network of companies;
- Apex services providers (third parties) who process information on Apex behalf, including providers of information technology, identity management, website hosting and management, data analysis, data back-up, security and storage services; or,
- Other third parties where you have given your consent to the disclosure (either to Apex or the third party).
Apex Group operates in compliance with the relevant data protection laws and regulations. Apex services providers are legally obliged to follow Apex express instructions in respect of the use of your personal information and they must comply with appropriate security measures to protect your personal information.
In case Apex transfers your personal information to countries that may not have the same level of data protection provided in your home country,
We have internal policies and procedures in place in an effort to achieve an equivalent level of protection across our organization. The transfer of personal information to other countries is based on a business need or to comply with applicable laws.
Personal information stored or processed in a foreign jurisdiction may be accessed under a lawful order made in that jurisdiction. By providing your information to Apex in the course of your access and use of the Site or the Services, you agree that your personal information, for the purposes explained in this Privacy Notice, may be transferred to and stored in other countries where Apex does business, which may not have the same data protection laws as the country in which you reside.
Apex is committed to protecting the security of your personal information. Apex has implemented generally accepted standards of technology and operational security in order to protect personal data and information from loss, misuse, alteration or destruction. Apex ensures that all appropriate confidentiality obligations and technical and organisational security measure are in place to prevent any unauthorised or unlawful disclosure or processing of such information and data and the accidental loss or destruction of or damage to such information and data.
Only authorised Apex employees and services providers are allowed to access the data and they are legally obliged to ensure confidentiality of this information.
The data you submit to Apex will only be retained for as long as is required for the purposes for which it was collected or as required by the relevant laws. When the data is no longer necessary to the purpose for which it was collected; Apex will proceed to erase all your personal data held in its systems without undue delay.
RIGHT OF ACCESS AND CORRECTION
Subject to the relevant laws, you have the right to know what personal information we hold about you. If you would like a copy of the information you are entitled to, you may contact Apex by email to [email protected]. Please note that for the execution of this request, you must provide with a clear identification of yourself and the information you require.
Also, you have the right to request rectification of inaccurate personal data concerning to you. If you would like to exercise this right, you may provide Apex with a supplementary statement by email to [email protected] . Please note Apex does not assume responsibility for verifying the ongoing accuracy of the personal information provided.
RIGHT TO BE FORGOTTEN
If at any point you wish to withdraw your consent for Apex holding your data you can contact us and request this via the following email address: [email protected]
Please note, if you wish to exercise your “right to be forgotten” we recommend that you authorise Apex to retain your information on its “no mail” list. If you are totally removed from the system you could be legitimately and legally added back into the system at some point in the future and therefore could receive future communications from Apex. If your data is kept on the “no mail” list you will never receive marketing communications from Apex again, unless you change your preferences and explicitly request it.
Apex may disclose your personal information to law enforcement, regulatory, or other government agencies or to other third parties are required by, and in accordance with, applicable laws or regulations.
PRIVACY NOTICE FOR CORPORATE AND PRIVATE CLIENTS
Apex Fund Services Ltd. | Vallis Building, 4th Floor | 58 Par-la-Ville Road | Hamilton, HM11 | Bermuda
Ipes was acquired by the Apex Group, the deal reached final close in January 2019 and the Ipes brand no longer exists. Please Click Here to read the legacy Ipes Policy.